Oxford City Council - Welfare Reform Team

This service is available for Oxford city only.

A homelessness prevention service focusing on customers in the city affected by the Government's Welfare Reform Agenda. This work includes helping families affected by the Benefit Cap and the Bedroom Tax as well as customers claiming Universal Credit who require support making a digital claim or managing their monthly payment(s).

The team administer Oxford City Council’s Discretionary Housing Payment funding as well as the Council’s new hardship relief fund for customers claiming Universal Credit. This includes providing pre- and post-work support alongside operational and strategic partners, to help customers to enter the job market.